This article discusses an issue with Office 2013 applications crashing on launch. will immediately crash. Microsoft Office Professional Plus 2013. Why do all Office Programs all crash straight after opening? \Program Files\Microsoft Office 15\root. I can't use any of the programs as they crash as soon as. Microsoft Office 365 Community Forums Office applications Latest update causes all Office. Office apps to crash on File tab (backstage. programs were all. Every time I start a NEW document from scratch and I try to 'Save As,' the Microsoft 2010 program crashes. It happens in Word, Excel, and Visio.
Get the latest Office downloads from the Official Microsoft. to Microsoft Office. and XPS formats in eight 2007 Microsoft Office programs. . to resolve problems that cause Office programs to crash. crash and stability issues in Office programs by using. Microsoft Office. My Office Programs crash too. I click on them - they open, and then they close up. Have you resolved your issue, yet? I have had ms certified engineers say. I am using Microsoft Office XP Professional on a computer running Windows 7. Every time I open any Office program, Word, Excel, Power Point. it stops working.
ARCHIVED] [SOLVED]Latest update causes all Office apps to crash on File tab (backstage view) | Office applications. Charles- -thank you for the response, unfortunately neither of those links is what I am experiencing. In fact, over in the Office forum it looks like they haven't fixed those either. This seems like one of the Office add- ins for the Microsoft Account or cloud services. Anything that 'touches' the MS Account info crashes the apps. A few things: 1. Completely removing/reinstalling (with the Fix.
It) does not solve the issue. Both Quick and Online repairs fail. The account works on other physical PC's.
Running in /safe mode alleviates the issue- -but then you can't get to One. Drive for Business to open documents and the programs are mostly worthless in this reduced functionality mode. All apps crash when touching the Account settings: Word Crashes on File - New, Open, Save As, or clicking the Account drop down at the top right corner of an app Excel crashes in the same places as Word One. Note crashes in the same places Outlook crashes right when you click the FILE tab. This makes sense as 'account info' is on the default first tab. It seems to be that every Office app that touches anyplace that connects to Account crashes (event viewer reports the .
EXE files crashing in MSO. DLL). 5. I have scoured the PC for MSO. DLL, it does not appear to be on the machine (is this somehow related to how Office is installed?)6.
There are NO add- ins apart from the MS supplied ones loading in any app- -the ones that are look like they are needed for things to function correctly. An example of a Word Crash: Faulting application name: WINWORD. EXE, version: 1. 5. Faulting module name: mso. Exception code: 0xc. Fault offset: 0x. Faulting process id: 0x.
Faulting application start time: 0x. Faulting application path: C: \Program Files\Microsoft Office 1. WINWORD. EXEFaulting module path: C: \Program Files (x. Common Files\Microsoft Shared\Office. Report Id: a. 60. Faulting package full name: Faulting package- relative application ID: Strangely, MSO.
DLL is not at that location. The MSO. DLL file is no where to be found on disk. This is not a run of the mill crash, something in the update process has wrecked the install and it seems connected directly to the MS Account function. I have seen references to the fact this may be a rights issue in the registry or corrupt keys, but I have no idea where to look.
Since complete removal doesn't seem to work, I am getting very nervous that any other of my users may hit this (most of my users machines will apply updates this weekend). It completely destroys an employee's ability to work- -if you guys are going to really do 'Office as a Service' you need to understand the concept that your software is an extension of that and lots of us depend on it as a mission critical service. I'm perfectly willing to work at diagnosing the problem (I've done quite a bit already), but this is an app crash, after your last update, with no way to roll back, and pushing me over into the generic Office forums where there is no solution and re- explaining this over and over and having everyone say 'try safe mode' and 'did you try the Repair?' is almost insulting. Our business relies on your software. Believe me, I research problems pretty thoroughly before I bring it up here. Our last problem turned out to indeed be a serious regression bug we uncovered that had to be fixed in the software. Jumping around all over the place in umpteen different forums asking over and over doesn't seem like the right approach.
I guess I can burn one of my support incidents on fixing what it clearly a bug either in the update or interaction with the latest security patches- -if this became widespread at my company it would shut us down. I was saving those for really complicated problems like Hybrid Deployment but okay. I really do understand that nothing is perfect and this is all very complicated, but this does not appear to be a simple app crash.
Okay, end of my rambling. I really do appreciate the help, sorry if I sound frustrated.